FTP is an unsafe protocol.

  • avoid using FTP as much as possible;
  • never use the credentials of the hosting customer account for FTP, even though many hosts allow that to be used for FTP as well;
  • use the file manager provided within cPanel for uploading files, as a secure option;
  • test out the WebDisk feature in cPanel if it is available for drag and drop access to the files on the server;
  • ask for SSH access to the account, and use WinSCP to securely upload or download files in place of FTP; Note SSH can cost $$$, with hostgator, it’s a one-time fee of $10;
  • create an FTP account that is sandboxed into a particular folder, if FTP cannot be avoided; this will limit the damage to just that folder if the FTP credential is compromised;
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